Check-in and check-out times:
Check-in: From 3 pm
Check-out: Until 12 pm
Is it possible to check-in before 3 pm or check-out after 12 pm?
Arrivals earlier than 3 pm are subject to additional charges, if you wish to hold your room guaranteed for early check-in, you should make your reservation for the previous night as a pre-register with an additional full night charge, otherwise, it will be subject to availability at check-in time.
Departures later than 12 pm are subject to additional charges. If you wish to check out later than 12 pm, please ask our front office staff and they will check if it is possible depending on our occupancy.
How much does breakfast cost?
Full Buffet Breakfast: €27.50 € per person (VAT included).
Continental Breakfast: €16 per person (VAT included).
Breakfast is served from 7 am until 11 am from Monday to Sunday.
Complimentary Shuttle Service to Puerto Banús and Marbella
From April, 16th to October, 31st the shuttle operates daily between the resort, Puerto Banús and Marbella. Please confirm availability and timing with the Reception Desk.
How many people fit in each room and which is the cost of an extra bed?
All rooms can fit up to a maximum of 3 persons in each room. Existing beds in all rooms can fit up to a maximum of 2 persons, so if there are more than 2 people in the room an extra bed for the 3rd person will be needed.
Rates for each extra bed: €54 + VAT / day (applicable for children from 4 years old).
Are baby cribs subject to an extra charge?
Baby cribs will be provided for free (from 0 to 2 years old maximum).
To reduce the risk of SIDS (sudden infant death syndrome) the hotel will not provide any kind of blanket pillows and bumper pads with the baby crib.
I haven´t received a booking confirmation...
Please contact our reservations department at +34 952 762 000 or email us ». We will send you a booking confirmation immediately.
You can also resend yourself the confirmation again by clicking on the link below and providing your last name and confirmation number: